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Working With WAER

With a history spanning over two decades, our commitment to the growth of not only our product but also the well-being and professional development of our employees remains unwavering. We take immense pride in our WAER Culture, built on the strong foundation of our core values. We firmly believe that it is our exceptional team that truly sets us apart and drives our success.

WAER Currently Hiring

2nd Line Application Support Specialist 

As a 2nd Line Application Support Specialist, you will deliver expert technical support for our WAERlinx WMS. Your responsibilities include triaging and resolving complex application issues, investigating bugs, and ensuring high customer satisfaction. You will primarily focus on troubleshooting system issues, leveraging Unix commands and PostgreSQL databases for investigations. 

Here's a glimpse into some of our team and their growth over the years

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Nina Kirkwood
Commenced 2017
I joined WAER in 2017, overseeing Human Resources and assisting in the Finance team. As my knowledge grew and my responsibilities increased, I joined the WAER management team as the Head of Finance & HR in 2021. The acquisition of WAER by Total Specific Solutions (TSS) in 2022 offered me the opportunity to be involved in both the pre-sale process as well as assisting in the financial and HR integration post-sale. Being part of the TSS group has provided new career opportunities for me, ultimately leading to my current role as an HR Consultant. As well as the WAER management team, I now also support the management teams of other TSS-acquired businesses in the UK & Ireland, ensuring that the HR strategies and initiatives are closely aligned with the goals of the company.
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Tomas Razorionov
Commenced 2018
I began my journey with WAER in 2018 as a Support Analyst. While in this role, I gained a deep understanding of WAERlinx and its inner workings, which equipped me with the skills to progress into a Lead Implementer position in 2020. In 2023, I assumed the position of Delivery Manager, where I could apply the knowledge and skills gained from my previous roles. I created a team that was dedicated to providing customised experiences to our clients. Throughout my journey with WAER, I was supported in completing leadership courses and became a part of TSS Future Leaders Network, which has been instrumental in my growth and development.
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Jordan Rance
Commenced in 2020
I began my journey with WAER in 2020 as a Support Analyst, adapting to the company's ethos, known as the "WAER way," emphasising a customer-centric mindset. Over the next 12 months, I dedicated my time to improving my technical and WAER-specific knowledge. With an SQL Certification completed, I gained the ability to adeptly assess customer issues and develop innovative action plans for effective resolution. In 2021, with WAER's expansion, I secured the role of Support Lead, where I established standards aligning with our vision of partnering to build a better future with our customers. To ensure I could support my team, I completed a Leadership course, giving me the extra skills needed to coach and mentor our Support Team to deliver best-in-class support, consistently fostering a culture of excellence.